Q1: Can you provide free samples?
A1: Yes. Free samples are available within 3 days after confirmation. The freight is initially borne by the buyer and can be returned upon a formal order of a certain quantity.
Q2: How quickly can I get a price quote?
A2: We typically provide quotes within 8 hours of receiving an inquiry. For urgent needs, please prioritize your request via contact channels.
Q3: Do you have independent production experience?
A3: Yes, we are a dedicated factory with 12 years of independent production experience in the flooring industry.
Q4: What is the typical delivery lead time?
A4: Delivery depends on order volume and specific requirements, generally ranging between 20 to 40 days.
Q5: Is customized packaging available?
A5: Absolutely. We can print packaging boxes according to your specific requirements and recommend popular designs for reference.
Q6: Do you offer OEM and ODM services?
A6: Yes, all our products can be customized through our OEM and ODM services to meet your unique needs.
Prairie Floor
